Looking to obtain a copy of your medical records?

Access Your Medical Records Online:

MyHealthOne Portal consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

Log in to the Patient Portal

For MyHealthOne log in help, please call (855) 422–6625.
*Note that some medical records may not be available in MyHealthOne Portal, please read below for requesting copies of these records if needed.

Request Copies of Your Medical Records

You may obtain a paper copy of your medical records from Sky Ridge Medical Center through our records release partner CIOX.  To request your medical records, download and complete our Authorization for Use and Disclosure of Protected Health Information form and mail it to the address below or e-mail it to richsc.phi@cioxhealth.com

Medical Records Request Form (pdf)

Medical Records Request Form En Español (pdf)

ATTN: CIOX Release of Information
7300 Beaufont Spring Drive - Boulders VIII- Parallon
Richmond, VA 23225
Phone 303-584-8201
Patient fax line 855-330-4290
Operating Hours:
8 a.m. – 4:30 p.m. (MST)

*CIOX manages medical record requests for all HealthONE Hospitals

If you have questions concerning release of records, contact our Release of Records Center at 303-584-8201.

Birth & Death Certificates

Certified birth and death certificates are processed and purchased through the Colorado Department of Public Health and Environment (CDPHE).

Vital Records Section
4300 Cherry Creek Drive South
Denver, CO 80246-1530
Phone (inquiries only): 303-692-2200
Email: vital.records@state.co.us

*If you need to contact our facility birth certificate representative, please call 720-225-1141.

Request for Amendment of the Medical Records

If you would like to make a request to amend your medical records, please complete the Request For Amendment of Health Information Form and mail it to the Facility Privacy Officer in the Health Information Management department at:

Sky Ridge Medical Center
10101 RidgeGate Parkway,
Lone Tree, CO 80124

Additional Information

For billing requests or billing records, please call 804-267-4000.

Your billing records request will be filled within 7-10 business days. We will contact you if we experience an unexpected delay. *Please note after the request is filled, delivery to your address may vary due to postal delivery times.

If you choose to receive your billing records by e-mail, you should receive them much sooner.

Fees or charges may apply. We will notify you of any applicable fees before we process your request.

Any other needs, please contact the Health Information Management office at:
Sky Ridge Medical Center
10101 RidgeGate Parkway,
Lone Tree, CO 80124
Phone 720-225-1138, option 5